Archive for the ‘Consent’ Category

Cookie consent update – implied consent now widespread

avatar Posted on May 15th, 2013 by Phil Lee

Our latest EU cookie consent tracking table has just been published here.

Latest regional developments:

Our latest table reveals:

* ‘Implied consent’ is currently a valid solution for cookie compliance in nearly three-quarters of EEA Member States.

* Since our last update, cookie consent implementations have been introduced in Norway and Poland.

* Ongoing cookie regulatory developments in Denmark, the Netherlands, Slovenia and Spain.

Other notable developments

Aside from the regional developments shown in our table, other notable developments include:

* Growing recognition that cookie consent is every bit as relevant in mobile platforms as in desktop platforms – see, for example, the Working Party’s latest opinion on mobile apps (here).

* Major online players like Facebook and Google are adopting notice and choice solutions, likely driving wider industry compliance efforts (see here).

* Consumer protection and advertising regulatory bodies like the OFT and ASA are increasingly showing interest in online tracking and notice/choice issues (see here and here).

* Increasing co-operation between global DPAs on online privacy compliance issues (see here).

All in all, online privacy compliance continues to attract ever greater attention, both within data protection circles and from the wider regulatory environment.  As this issue continue to run and run, the picture emerging is that implied consent is the clear compliance front-runner – both from a regulatory and also from a market-adoption perspective.

Poland and cookies – what’s the story?

avatar Posted on April 22nd, 2013 by Dominika Kupczyk

Last month Poland joined the club of EU Member States to implement Europe’s consent requirement for cookies set on users’  devices.  Rumoured to be one of the Member States contemplating strict opt-in, all eyes were watching to see how exactly it would implement the cookie consent rule.

Cookie rules

Poland’s cookie consent law entered into force only on 25 March 2013 and seemingly introduced an opt-in requirement before setting cookies - with potential fines of up to 3% of revenue for website operators in breach.

Specifically, the new law imposes an obligation to inform users in advance, in a clear, unambiguous and easily understandable manner about:

1)      The fact that cookies are being placed on their devices;

2)      The purposes for which cookies are used;

3)      The user’s right to access information about them; and

4)      The ability to accept or refuse the cookie.

Like most Member States, consent is not needed for strictly necessary cookies.

So does Poland really require opt-in?

During the legislative work on the amendment various approaches to valid consent form were proposed: implied, written and even signified through  a  simple “I accept” button. In the end, Article 173 (2) of the amended Telecommunication Law says that:

The subscriber or end user can express consent (…) by means of settings of a software installed on the telecommunication device they are using or through settings of the service

The two main regulator’s websites in Poland have both adopted an implied cookie consent banner approach and even the Polish Ministry of Administration and Digitization (Ministerstwo Administracji i Cyfracji)  has indicated it supports consent obtained through browser settings.  It is unclear whether this would extend to default browser settings.

What does this mean?

For businesses still building out their cookie consent strategy for the EU, this is good news: Poland was one of a couple of  ‘outlier’ states threatening to adopt strict opt-in consent for cookies.  Had it adopted strict opt-in as the standard for consent, businesses operating on a pan-EU basis would have had to implement a different consent solution for Poland than for other, more relaxed EU territories where they could instead rely on implied consent.

In the end, this hasn’t happened and the other key outlier territory, the Netherlands, also looks set to acknowledge the validity of implied consent in the very near future.  When the cookie consent rule first came into effect in Europe back in 2011, nobody knew what a robust but pragmatic cookie consent solution would look like; now, two years on, both business and regulators alike are increasingly settling on implied consent as the answer.

If Google cares about cookie consent, so should you.

avatar Posted on April 16th, 2013 by Phil Lee

Over the weekend, Google made a subtle – but significant – modification to its online search service in the EU: nearly two years after Europe’s deadline for EU Member States to adopt national cookie consent laws, Google rolled out a cookie consent banner on its EU search sites.

If you’re a visitor from the US, you may have missed it: the banner shows only if you visit Google sites from within the EU. However, EU visitors will clearly see Google’s consent banner placed at the bottom of its main search page and at the top of subsequent search results. As well as informing visitors that “By using our services, you agree to our use of cookies“, the banner provides a “Learn more” link that visitors can click on to watch a video about Google’s cookie use and to see disclosures about the cookies it serves.

This development alone would be significant. But taken together with Facebook’s recent announcement it will deploy the AdChoices icon (another implied consent solution for targeted adverts) on ads served through its FBX exchange, the implications become huge for the following reasons:

* CPOs will find selling cookie consent adoption much easier now. Selling the need to implement cookie consent to the business has always been a challenge. The thinking among marketing, analytics and web operations teams has always been that cookie consent is expensive to implement, time consuming to maintain, and disruptive to the user experience and data collection practices. Other than the occasional penned letter by regulators there’s been no “real” enforcement to date and, with patchy market adoption of cookie consent, many businesses have performed a simple cost / benefit analysis and chosen inaction over compliance. But when two of the Internet’s most heavily scrutinised businesses actively engage with cookie consent, they clearly think it’s an issue worth caring about – and that means it’s an issue YOU need to care about too. The “Google does it” argument is a powerful tool to persuade the business it needs to re-think its strategy and adopt a cookie consent solution.

* Regulatory enforcement just got easier. Rightly or wrongly, a perceived challenge for regulators wanting to enforce non-compliance has been that, before taking measures against the general publisher and advertiser population, they need first to address the behaviours of the major Internet players. While never overtly acknowledged, the underlying concern has been that any business pursued for not adopting a cookie banner would cry “What about them?”, immediately presenting regulators with a challenge: do they continue to pursue that business and risk public criticism for overlooking the bigger fish, or do they pursue the bigger fish and risk getting drawn into expensive, resource-draining legal battles with them? The result to date has been regulatory stalemate, but these developments could unlock this perceived barrier. While it’s not the case that they will result in a sudden flurry of enforcement activity overnight, they are one of many factors that could start to tip the scales towards some form of meaningful enforcement in future.

* Implied consent IS the accepted market standard. When the cookie consent law was first proposed, there were huge concerns that we would be set upon by an avalanche of consent pop-up windows every time we logged online. Whizz forward a few years, and thankfully this hasn’t happened, whatever regulatory preferences may exist for cookie opt-ins. Instead, over time, we’ve seen Member States and – perhaps more importantly – the market grow more and more accepting of implied consent solutions. Adoption by major players like Facebook and Google lend significant credibility to implied consent and smaller businesses will undoubtedly turn to the approaches used by these major players when seeking their own compliance inspiration. Implied consent has become the de facto market standard and seems set to remain that way for the foreseeable future. Businesses delaying compliance adoption due to concerns about the evolution of consent requirements in the EU now have the certainty they need to act.

This post first appeared in the IAPP’s Privacy Perspectives blog, available here.

The familiar perils of the mobile ecosystem

avatar Posted on March 18th, 2013 by Eduardo Ustaran

I had not heard the word ‘ecosystem’ since school biology lessons.  But all of a sudden, someone at a networking event dropped the ‘e’ word and these days, no discussion about mobile communications takes place without the word ‘ecosystem’ being uttered in almost every sentence.   An ecosystem is normally defined as a community of living things helping each other out (some more willingly than others) in a relatively contained environment.  The point of an ecosystem is that completely different organisms – each with different purposes and priorities – are able to co-exist in a more or less harmonious but eclectic way.  The parallel between that description and what is happening in the mobile space is evident.  Mobile communications have evolved around us to adopt a life of their own and separate from traditional desktop based computing and web browsing.  Through the interaction of very different players, our experience of communications on the go via smart devices has become an intrinsic part of our everyday lives. 

Mobile apps in particular have penetrated our devices and lifestyles in the most natural of ways.  Studies show that apparently an average smartphone user downloads 37 apps.  The fact that the term ‘app’ was listed as Word of the Year in 2010 by the American Dialect Society is quite telling.  Originally conceived to provide practical functions like calendars, calculators and ring tones, mobile apps bring us anything that can be digitised and has a role to play in our lives.  In other words, our use of technology has never been as close and personal.  Our mobile devices are an extension of ourselves and mobile apps are an accurate tool to record our every move (in some cases, literally!).  As a result, the way in which we use mobile devices tells a very accurate story of who we are, what we do and what we are about.  Conspiracy theories aside, it is a fact that smartphones are the perfect surveillance device and most of us don’t even know it!

Policy makers and regulators throughout the world are quickly becoming very sensitive to the privacy risks of mobile apps.  Enforcement is the loudest mechanism to show that nervousness but the proliferation of guidance around compliance with the law in relation to the development, provision and operation of apps has been a clear sign of the level of concern.  Regulators in Canada, the USA and more recently in Europe have voiced sombre concerns about such risks.  The close and intimate relationship between the (almost always on) devices and their users is widely seen as an aggravating factor of the potential for snooping, data collection and profiling.  Canadian regulators are particularly concerned about the seeming lightning speed of the app development cycle and the ability to reach hundreds of thousands of users within a very short period of time.  Another generally shared concern is the fragmentation between the many players in the mobile ecosystem – telcos, handset manufacturers, operating system providers, app stores, app developers, app operators and of course anybody else who wants a piece of the rich mobile cake – and the complexity that this adds to it.

All of that appears to compromise undisputed traditional principles of privacy and data protection: transparency, individuals’ control over their data and purpose limitation.  It is easy to see why that is the case.  How can we even attempt to understand – let alone control – all of the ways in which the information generated by our non-stop use of apps may potentially be used when all such uses are not yet known, the communication device is undersized and our eagerness to start using the app acts as a blindfold?  No matter how well intended the regulators’ guidance may be, it is always going to be a tall order to follow, particularly when the expectations of those regulators in terms of the quality of the notice and consent are understandably high.  In addition, the bulk of the guidance has been targeted at app developers, a key but in many cases insignificant player in the whole ecosystem.  Why is the enthusiastic but humble app developer the focus of the compliance guidelines when some of the other parties – led by the operator of the app, which is probably the most visible party to the user – play a much greater role in determining which data will be used and by whom?

Thanks to their ubiquity, physical proximity to the user and personal nature, mobile communications and apps pose a massive regulatory challenge to those who make and interpret privacy rules, and an even harder compliance conundrum to those who have to observe them.  That is obviously not a reason to give up and efforts must be made by anyone who plays a part to contribute to the solution.  People are entitled to use mobile technology in a private, productive and safe way.  But we must acknowledge that this new ecosystem is so complex that granting people full control of the data generated by such use is unlikely to be viable.  As with any other rapidly evolving technology, the privacy perils are genuine but attention must be given to all players and, more importantly, to any mechanisms that allow us to distinguish between legitimate and inappropriate uses of data.  Compliance with data protection in relation to apps should be about giving people what they want whilst avoiding what they would not want.

This article was first published in Data Protection Law & Policy in March 2013.

Position of Spain on the General Data Protection Regulation: flexibility, common sense and self-regulation

avatar Posted on March 7th, 2013 by Nuria Pastor

As expectation and concerns rise whilst we wait for the final position of the LIBE committee and the European Parliament on the General Data Protection Regulation (the “Regulation”), the report issued by the Spanish Ministry of Justice on the Regulation (the “Report”) and the recent statements of the Spanish Minister of Justice is music to our ears.

A few weeks ago the Spanish Minister of Justice expressed concern that SMEs could be ‘suffocated’ by the new data protection framework. This concern seems to have inspired some of the amendments suggested in the Report which are designed to make the Regulation more flexible. These include substantive changes to reduce the administrative burdens for organisations with a DPO or for those that have adhered to a certification scheme, and the calculation of fines on profits rather than turnover.

Spain favours a Regulation that relies on self-regulation and accountability, clearly steering away from a restrictive ‘one size fits all’ approach which establishes an onerous (and expensive to comply with) framework . The underlying objective of these proposals seems to be the protection of the SMEs at the core of the Spanish economy. A summary of the Spanish position is provided below:

- Regulation v Directive: there is agreement that a Regulation is the best instrument to standardise data protection within the EU. This is despite the fact that this will cause complications under Spanish Constitutional law.

- Data protection principles: the Report favours the language of the Data Protection Directive (which uses the expression “adequate, relevant and not excessive”) as it allows more flexibility than the language of the Regulation which refers to personal data being “limited to the minimum necessary”. In updating personal data, the Report suggests that this should only be required “whenever necessary” and depending upon its expected use as opposed to the general obligation currently set out by the Regulation.

- Information: the requirement to inform individuals about the period during which personal data will be kept is considered excessive and very difficult to comply with. The Report suggests that this should only be required “whenever it is possible”.

- Consent: the requirement of express consent is seen as too onerous in practice and “properly informed consent” is favoured, the focus being on whether individuals understand the meaning of their actions. The adoption of sector by sector solutions in this context is not ruled out.

- Right to be forgotten: this right is considered paramount but the point is made that a balance has to be found between “theoretical technological possibilities” and “real limitations”. Making an organisation solely responsible for the erasure of personal data which has been disseminated to third parties is regarded as excessive.

- Security incidents: various amendments to the articles that regulate breach notifications are suggested to introduce less stringent requirements to the proposed regime. The suggested amendments remove the duty to notify the controller within 24 hours and also limit the obligation to notify for serious breaches only. Notifications to data subjects are also limited to those that would not have a negative impact on the investigations.

- DPOs: it is proposed that the appointment of DPOs should not be compulsory but should be encouraged by incentives such as the suppression of certain administrative burdens (as referred to below). Organisations without the resources to appoint a DPO may also be encouraged to adopt a “flexible and rigorous” certification policy or scheme. Such certifications would be by sector, revocable and renewable.

- Documentation, impact assessments and prior authorisation: the suggested amendments propose a solution whereby organisations which hold a valid certificate or which have appointed a DPO, would not have to maintain documentation, carry out PIAs or request authorisation to data protection authorities as provided for by Articles 28.2, 33 and 34 of the Regulation respectively.

- International transfers: Spain favours the current system but suggests that this could be made more flexible by only requiring the authorisation of the data protection authority for contractual clauses (which have not been adopted by the Commission or an authority) when the organisation does not have a DPO or a certificate.

- One-stop-shop: this concept is endorsed in general but the Report proposes that where a corporation is established in more than one Member State, the DPA established in the country of residence of an individual complainant should have jurisdiction to deal with the matter. The consistency mechanism would be used to ensure a coherent decision where there were several similar complaints in different countries.

- Sanctions and alternatives: Spain considers that the current system could be improved by providing less stringent alternatives to the imposition of fines. Furthermore, it is proposed that the way in which sanctions are calculated is reviewed on the basis that annual turnover does not equal benefits obtained. This is to avoid the imposition of disproportionate sanctions.

- Technological neutrality: technological neutrality is supported although the Report expresses concerns that such neutrality does not provide for adequate solutions for particular challenges, such as those presented by cloud computing or the transfer of personal data over the Internet.

- Cloud computing: the Report suggests that the Regulation takes this “new reality” into account and suggests the adoption some measures, for example, those aimed at (1) finding a balance between the roles of controllers and processors in order to avoid cloud service providers becoming solely responsible for the processing of personal data; and (2) simplifying the rules on international transfers of personal data; for example, by extending binding corporate rules to the network of sub-processors.

Dutch to accept implied consent for cookies?

avatar Posted on February 26th, 2013 by Phil Lee

Recent developments in the Netherlands indicate that the Dutch may soon exempt first party analytics cookies from EU cookie consent requirements and allow website operators to imply their visitors’ consent for other types of cookies.

Background to Dutch rules on cookies

By way of a re-cap, European cookie consent rules (article 5(3) e-Privacy Directive) were implemented in article 11.7a of the Dutch Telecommunication Act in June of last year. These rules, overseen by the Telecommunication Authority, became effective on 5th June 2012 and require anyone who uses cookies to:

(a) obtain consent from the user on whose terminal equipment the cookies are stored, and

(b) clearly and comprehensively inform the user about the purposes of the cookie usage.

However, the Dutch cookie regulation went one step further and created a legal (refutable) presumption that the use of tracking cookies (over multiple websites) for commercial purposes constitutes processing of “personal data” under the Dutch Data Protection Act and this presumption became effective on 1st January 2013.

During the parliamentary debate, the Telecommunication Authority was urged not to enforce all rules before the 1st of January 2013 and the Telecommunication Authority accepted this grace period. As a result, most Dutch businesses have therefore only just started to make their websites compliant with the new consent rules. Since the start of the new year, Dutch residents have therefore started to see cookie pop-ups on almost every site they visit.

Recent developments

The government has concluded that there is widespread unhappiness amongst users with this practice.  The Minister for Economic Affairs (Mr. Kamp) has therefore encouraged Parliament to “soften” the effects of the cookie regulation and proposed two measures:

First-party analytics cookies

Firstly, the Minister has indicated that the Telecommunication Act will be amended. As a result of the amendment, the use of first-party analytics cookies will be allowed without consent. The duty to inform users about their use will still apply.

The Minister had previously announced in December, and reiterated in early February, that he was working with the Telecommunication and Data Protection Authority on crafting a more lenient regulatory regime for first-party analytics cookies. Initially, it therefore seemed this cooperation between the Telecommunication Authority, the Data Protection Authority and the government would result in regulatory guidelines concerning analytics cookies. Now it seems that the government will introduce legislation instead.

This proposal is expected to be submitted to Parliament mid-March.

Implied consent

Secondly, the Minister said the government is considering new regulations that would make it possible to obtain users’ “implied” consent. The Minister indicated that if a user is informed of the fact that a website uses cookies and how he can refuse those cookies, his consent can be implied if he continues to browse the website without changing his cookie settings.

If this approach is implemented, website owners would then no longer need to actively seek explicit consent for the use of cookies in the Netherlands. The approach would be in line with the position adopted by the UK Information Commissioner (ICO), who already acknowledges implied consent as a viable solution. However, implied consent was not an option previously accepted by the Telecommunication Authority: in each of the FAQs issued it stated that a user must actively supply its consent with the use of cookies. The government’s proposal is therefore a major departure from the current state of affairs.

As for the applicable timeline, this will depend on the legislative instrument used to implement this change but could potentially be a matter of weeks.

What this means now

In the meantime, these announcements by the Minister do not change the law (yet) and the Dutch Telecommunication Authority is still authorized to enforce the current cookie rules. The Minister is competent to instruct the Telecommunication Authority to suspend enforcement of the provisions but there is currently no information on whether the Minister has ordered (or will order) this.   However, taking these latest developments into account, it seems likely that the strict opt-in consent standards currently in force in the Netherlands will transition to implied consent over the coming months, bringing the Netherlands into line with much of the rest of Europe. 

With thanks to our friends Nicole Wolters Ruckert and Hester de Vries from Kennedy Van der Laan for this update.

Smart Meters – new data access and privacy rules for the energy sector

avatar Posted on February 21st, 2013 by David Lewis

The Department of Energy and Climate Change (DECC) carried out numerous studies and soundings in preparation for the rollout of smart energy meters to over 30 million UK homes between 2014 and 2019, but the most polemical press coverage was elicited by the consultation in Spring 2012 on the data access and privacy issues raised by the valuable energy consumption data (Consumption Data) generated by these new metering devices. Some newspapers cited warnings of “cyber attacks by foreign hackers” and “a spy in every home”, and there was much interest in the concerns highlighted in a report published in June by the European Data Protection Supervisor that the most granular real-time Consumption Data could reveal details such as the daily habits of household members or even tell burglars when a house was unoccupied.

The UK government’s response to this consultation, published on 12th December 2012, sheds considerable light on the data protection compliance measures that must be put in place by energy companies, network operators and others who access Consumption Data such as ‘switching’ websites and energy services suppliers. These requirements will apply alongside (and in addition to) those already set out in the Data Protection Act 1998. The measures will be implemented via amendments to the licence conditions adhered to by energy suppliers (enforced by Ofgem) and a new Smart Energy Code overseen by a dedicated Smart Energy Code Panel. A central information hub controlled by a body known as the Data and Communications Company (DCC) will enable remote access to Consumption Data for suppliers and third parties that have agreed to be bound by the Code.

Background: The aim of the UK government’s smart meters programme is to give consumers real-time information about their energy consumption in the hope that this will help to control costs and eliminate estimated energy bills, on top of the environmental and cost-saving side effects of the behavioural changes such information may encourage. In the long term, it is hoped that smart energy data will lead to fluctuating, real-time energy pricing, enabling consumers to see how expensive it will be to use gas or electricity at any given time of day.

Key rules: There are some key elements to the new framework which apply differently to energy suppliers (such as British Gas and EDF Energy), network operators (companies that own and lease the infrastructure for delivering gas and electricity to premises) and “third parties” such as switching websites and energy companies when they are not acting in the capacity as a supplier to the relevant household.

A crucial aspect of the rules that applies to all parties is the requirement to obtain explicit, opt-in consent before using Consumption Data for any marketing purposes. For other uses, third parties will always need opt-in consent to remotely access Consumption Data of any level of granularity, whereas in order to remotely access the most detailed level of Consumption Data (relating to a period of less than one day), energy suppliers will also be required to obtain opt-in consent.

From a consumer protection perspective, perhaps the most important safeguards introduced by the Stage 1 draft of the Smart Energy Code published in November 2012 are the requirements on third parties requesting Consumption Data from the DCC to:

(a)  take measures to verify that the relevant household member has solicited the services connected with the third party’s data request;

(b)  self certify that the necessary consent has been obtained; and

(c)   provide reminders to consumers about the Consumption Data being collected at appropriate, regular intervals.

Privacy Impact Assessments: In line with Privacy by Design principles promoted by data protection authorities globally, the UK government has developed its own Privacy Impact Assessment to assess and anticipate the potential privacy risks of the smart metering programme as a whole. The idea is that the government’s PIA will be an “umbrella document” and every data controller wishing to access Consumption Data is expected to carry out its own PIA before the new framework comes into force (likely to be this summer). The European Commission is also developing a template PIA for this purpose.

Apart from helping to identify risks to customers and potential company liabilities, PIAs are lauded by the UK Information Commissioner as the best way to protect brand reputation, shape communication strategies and avoid expensive “bolt-on” solutions.

Conclusions: Research carried out as part of the UK government’s Data Access and Privacy consultation showed that the overwhelming concern of consumers questioned was that smart meter data would lead to an increase in direct marketing communications. Many participants did not identify the potential for misuse of Consumption Data until it was explained to them. The less obvious nature of the potential for privacy intrusion of this new data underlines the fact that consent is not a panacea in the case of smart meters (despite the considerable focus on this in the consultation responses).

So, clear and comprehensive information is key. As part of preparing for compliance, companies planning to access Consumption Data should build clear messaging into all customer-facing procedures, including those in respect of all in-person, online and call centre interaction. And whilst some of the finer details of the new rules are yet to be ironed out, it’s clear that every organisation concerned will be expected to digest the details of the new framework now and be fully prepared – including by completing Privacy Impact Assessments – in time for when the regulatory framework comes into force, expected to be June 2013.

A longer version of this article was first published in Data Protection Law & Policy in February 2013.

 

Europe continues to embrace cookie consent

avatar Posted on February 5th, 2013 by Phil Lee

We’ve just published an updated table of European cookie consent requirements (available here), which makes clear that Member State adoption of local cookie consent laws continues to spread.

Our latest update reveals that:

*  24 out of 30 EEA Member States have now adopted national cookie consent rules.

*  Since our last update, Poland, Portugal and Slovenia have adopted new local laws governing cookie consent.

*  There are ongoing regulatory developments with regard to cookie consent guidance and enforcement in Denmark, Italy, Ireland and the UK.

With cookie consent rules have now been adopted across nearly all European territories, online businesses operating without a notice and consent strategy face real exposure that they need to address and resolve promptly.  And given the recent news of the first ever group privacy claim in the UK relating to cookies, non-compliance risk is rising from “simmering” to “boiling”!

Killing the Internet

avatar Posted on January 25th, 2013 by Eduardo Ustaran

The beginning of 2013 could not have been more dramatic for the future of European data protection.  After months of deliberations, veiled announcements and guarded statements, the rapporteur of the European Parliament’s committee responsible for taking forward the ongoing legislative reform has revealed his position loudly and clearly.  Jan Albrecht’s proposal is by no means the final say of the Parliament but it is an indication of where an MEP who has thought long and hard about what the new data protection law should look like stands.  The reactions have been equally loud.  The European Commission has calmly welcomed the proposal, whilst some Member States’ governments have expressed serious concerns about its potential impact on the information economy.  Amongst the stakeholders, the range of opinions vary quite considerably – Albrecht’s approach is praised by regulators whilst industry leaders have massive misgivings about it.  So who is right?  Is this proposal the only possible way of truly protecting our personal information or have the bolts been tightened too much?

There is nothing more appropriate than a dispassionate legal analysis of some key elements of Albrecht’s proposal to reveal the truth: if the current proposal were to become law today, many of the most popular and successful Internet services we use daily would become automatically unlawful.  In other words, there are some provisions in Albrecht’s draft proposal that when combined together would not only cripple the Internet as we know it, but they would stall one of the most promising building blocks of our economic prosperity, the management and exploitation of personal information.  Sensationalist?  Consider this:

*     Traditionally, European data protection law has required that in order to collect and use personal data at all, one has to meet a lawful ground for processing.  The European Commission had intended to carry on with this tradition but ensuring that the so-called ‘legitimate interests’ ground, which permits data uses that do not compromise the fundamental rights and freedoms of individuals, remained available.  Albrecht proposes to replace this balancing exercise with a list of what qualifies as a legitimate interest and a list of what doesn’t.  The combination of both lists have the effect of ruling out any data uses which involve either data analytics or simply the processing of large amounts of personal data, so the obvious outcome is that the application of the ‘legitimate interests’ ground to common data collection activities on the Internet is no longer possible.

*     Albrecht’s aim of relegating reliance on the ‘legitimate interests’ ground to very residual cases is due to the fact that he sees individual’s consent as the primary basis for all data uses.  However, the manner and circumstances under which consent may be obtained are strictly limited.  Consent is not valid if the recipient is in a dominant market position.  Consent for the use of data is not valid either if presented as a condition of the terms of a contract and the data is not strictly necessary for the provision of the relevant service.  All that means that if a service is offered for free to the consumer – like many of the most valuable things on the Internet – but the provider of that service is seeking to rely on the value of the information generated by the user to operate as a business, there will not be a lawful way for that information to be used.

*     To finish things off, Albrecht delivers a killing blow through the concept of ‘profiling’.  Defined as automated processing aimed at analysing things like preferences and behaviour, it covers what has become the pillar of e-commerce and is set to change the commercial practices of every single consumer-facing business going forward.  However, under Albrecht’s proposal, such practices are automatically banned and only permissible with the consent of the individual, which as shown above, is pretty much mission impossible.

The collective effect of these provisions is truly devastating.  This is not an exaggeration.  It is the outcome of a simple legal analysis of a proposal deliberately aimed at restricting activities seen as a risk to people.  The decision that needs to be made now is whether such a risk is real or perceived and, in any event, sufficiently great to merit curtailing the development of the most sophisticated and widely used means of communication ever invented. 

 
This article was first published in Data Protection Law & Policy in January 2013.

European Parliament’s take on the Regulation: Stricter, thicker and tougher

avatar Posted on January 9th, 2013 by Eduardo Ustaran

 

If anyone thought that the European Commission’s draft Data Protection Regulation was prescriptive and ambitious, then prepare yourselves for the European Parliament’s approach. The much awaited draft report by the LIBE Committee with its revised proposal (as prepared by its rapporteur Jan-Philipp Albrecht) has now been made available and what was already a very complex piece of draft legislation has become by far the strictest, most wide ranging and potentially most difficult to navigate data protection law ever to be proposed.

This is by no means the end of the legislative process, but here are some of the highlights of the European Parliament’s proposal currently on the table:

*     The territorial scope of application to non EU-based controllers has been expanded, in order to catch those collecting data of EU residents with the aim of (a) offering goods or services (even if they are free) or (b) monitoring those individuals (not just their behaviour).

*     The concept of ‘personal data’ has also been expanded to cover information relating to someone who can be singled out (not just identified).

*     The Parliament has chosen to give an even bigger role to ‘consent’ (which must still be explicit), since this is regarded as the best way for individuals to control the uses made of their data. In turn, relying on the so-called ‘legitimate interests’ ground to process personal data has become much more onerous, as controllers must then inform individuals about such specific processing and the reasons why those legitimate interests override the interests or fundamental rights and freedoms of the individual.

*     Individuals’ rights have been massively strengthened across the board. For example, the right of access has been expanded by adding to it a ‘right to data portability’ and the controversial ‘right to be forgotten’ potentially goes even further than originally drafted, whilst profiling activities are severely restricted.

*     All of the so-called ‘accountability’ measures imposed on data controllers are either maintained or reinforced. For example, the obligation to appoint a data protection officer will kick in when personal data relating to 500 or more individuals is processed per year, and new principles such as data protection by design and by default are now set to apply to data processors as well.

*     The ‘one stop shop’ concept that made a single authority competent in respect of a controller operating across Member States has been considerably diluted, as the lead authority is now restricted to just acting as a single contact point.

*     Many of the areas that had been left for the Commission to deal with via ‘delegated acts’ are now either specifically covered by the Regulation itself (hence becoming more detailed and prescriptive) or left for the proposed European Data Protection Board to specify, therefore indirectly giving a legislative power to the national data protection authorities.

*     An area of surprising dogmatism is international data transfers, where the Parliament has added further conditions to the criteria for adequacy findings, placed a time limit of 2 years to previously granted adequacy decisions or authorisations for specific transfers (it’s not clear what happens afterwards – is Safe Harbor at risk?), reinforced slightly the criteria for BCR authorisations, and limited transfers to non-EU public authorities and courts.

*     Finally, with regard to monetary fines, whilst the Parliament gives data protection authorities more discretion to impose sanctions, more instances of possible breaches have been added to the most severe categories of fines.

All in all, the LIBE Committee’s draft proposal represents a significant toughening of the Commission’s draft (which was already significantly tougher than the existing data protection directive). Once it is agreed by the Parliament, heated negotiations with the Council of the EU and other stakeholders (including the Commission itself) will then follow and we have just over a year to get the balance right. Much work no doubt awaits.